The Client/Student may cancel tutoring sessions by giving notice at least 24 hours prior to the scheduled session, in which case no tuition fees will be incurred. Sessions not attended by the student with less than 24 hours prior notice to Barrett Educational Centers (BEC) shall be charged at the full rate. Fees are based upon the student’s undertaking to attend all sessions as stipulated in the agreement between BEC and the family and no discount or refunds shall be given in respect of sessions not attended by the student.

The Tutor may cancel sessions by giving 24 hours prior notice to the Client/Student in which case no fees shall be incurred. In cases where a session was pre-paid, the Tutor shall reschedule the appointment at a time agreeable to both parties, if no agreeable time can be reached, the Client/Student shall be refunded the full price of that session.

Fees are calculated according to the times stipulated in the schedule and no adjustment shall be made for time lost because of late arrival by the student. Students who arrive late will only be tutored for the remainder of the scheduled session. There will be no prolonged sessions and the price of the session will not be adjusted. Any lost time because of the late arrival of the Tutor shall be compensated for by extending a session for the amount of time that was lost, with mutual agreement or an alternate session will be scheduled for a time that is agreeable to both parties.

If the Student is a no-show, he or she is still responsible for payment for the tutoring session. No discount or refunds shall be given in respect of sessions not attended by the student. Pay-per-session clients must present payment for the session which he or she was a no-show and the following session for tutoring to continue.

Because the nature of the tutoring sessions is to improve academic performance, it is imperative that the student attends regularly and on time. If there are 3 or more cancellations with less than 24 hour notice, no-shows, or late arrivals in any 2 month time frame, the client will be charged a $55 Convenience Fee for each 2 month occurrence.

In the event of inclement weather (snow, sleet, hail, flooding, tornado, hurricane, severe thunderstorm) we will leave it up to the discretion of the Client/Student and the Tutor as to whether a lesson will be held. Barrett Educational Centers, LLC urges all parties to err on the side of safety when deciding to venture out in inclement weather. All clients have the option to use online tutoring as an option in lieu of cancellation due to inclement weather. Please communicate with your tutor on lesson days when there is inclement weather. The Tutor can also reschedule the appointment for a time agreeable to both parties, should lessons be cancelled due to inclement weather.

This tutoring agreement may be terminated/changed by either party at any time by giving the other party (10) ten days prior written notice. If BEC terminates the agreement, a refund may be given based on a prorated balance owed (if a balance is owed).

The student undertakes to assist the Tutor in identifying problem areas in which the student needs specific tutoring. The student agrees to be prepared for every session by having all materials, utensils, homework, etc. ready and available in the designated tutoring location prior to the Tutor arriving. The student agrees that assignments, exercises or homework form an important part of tutoring and undertakes to complete such work in a timely manner.

The parent/guardian undertakes to be responsible for the student’s conduct and character during the tutoring sessions including promptness, respectful behavior, and staying on task. The parent/guardian is responsible for initiating any communication with the tutor. The parent/guardian is responsible for getting the student to the session on time and for picking up the student promptly as soon as the session has ended. The parent/guardian agrees to ensure that the student has completed all work assigned by the tutor within the timeframe given.

Please be aware that Barrett Educational Centers have a No Refund Policy for all services. Refund requests, including, but not limited to, those made by Students who cannot attend or use services, regardless of the student’s reason(s), and regardless of whether the Student provides us with advance notice, will not be honored. Should you choose to cancel a prepaid tutoring package after attending your first session, you will be billed for the remaining amount of the Tutoring Package price. Exceptions may be made only in cases in which a Student cannot attend due to serious illness or the death of an immediate member of the Student’s family. In these cases, official documentation may be required.

While we strive to provide the best educational services possible, the tutor & BEC make no promises or warranties with regards to a Student’s performance as a result of any tutoring provided. In no event shall our obligations, expressed or implied, to any customer exceed those obligations specifically noted.

No relaxation, indulgence, waiver or release by any party of any of the rights in terms of this agreement on one occasion shall prevent the subsequent enforcement of such rights and shall not be deemed to be a waiver of any subsequent breach of any of the terms.

Payment shall be made before the start of a tutoring session OR Payment can be made weekly/monthly in advance. An ACH or credit card authorization form is required for monies to be automatically paid monthly.

This agreement constitutes the entire understanding between all parties regarding the subject matter thereof and the parties waive the right to rely on any alleged expressed or implied provision not contained herein. Any alteration to this agreement must be in writing and signed by both parties.